The National Bank of Ukraine, together with the Cyber Police Department of the National Police of Ukraine and the State Service of Special Communications and Information Protection of Ukraine, is launching another wave of the nationwide financial security awareness campaign #ShakhraiGoodbye on May 13, 2026.

The aim of the campaign is to raise public awareness and remind citizens of the basic safety rules for cashless payments, especially online.

The most common type of payment card fraud in Ukraine, as well as globally, remains social engineering. This is when customers voluntarily disclose personal data, payment card details, login credentials for mobile and internet banking, verification codes, and passwords used to authorize transactions or access banking applications.

Therefore, improving citizens’ knowledge and skills in the safe use of payment cards and online banking will help them use cashless payments more cautiously and protect themselves from fraud schemes and traps in the digital space.

During the campaign, the National Bank, together with around 80 partners, will focus on explaining key elements of payment security to financial service consumers, including:

how to protect yourself from fraud disguised as government services;

how to avoid investment fraud;

how to verify websites and chatbots where users enter their payment data;

how to shop safely online;

how to protect your financial phone number;

how to avoid the most common fraud schemes;

how not to accidentally become an accomplice to a crime or fall into a scam when looking for a job.

The information campaign will run until the end of the year across all regions of Ukraine. As part of it, the National Bank and its partners will inform citizens on how to protect themselves from payment fraud.

All useful information will also be available on the official campaign website #ShakhraiGoodbye.